speak to them without being a cock,

be reasonable, they fixed the fault and it was fine for 3 weeks wasnt it.

if your sensible and work WITH them they will help you, go in threatening to drive it through their front window and they will do fuck all matey

but you do have rights, but be POLITE

thats rich coming from me but i have worked in the motortrade all my life so ive seen both sides.

Regards Sean.