Where abouts are you based?

I use the SEAT main dealer for my LEON, I think the service charges are reasonable

£249 for a major service
£129 for a minor service
£169 rear brakes pads/discs
£209 front brake pads/discs
£99 brake pads only

They are running an 'its fixed' servicing pricing to compete with the independents

We also have a choice of independent VAG specialists for VW/AUDI/SEAT/SKODA such as Prosport in Stockport & Awesome GTI

if your in the north west it maybe worth telling your mate to give the independents a bell