Yeah, paying decent cash, then a piss take - no good.

I spoke to them again yesterday (3rd), and all seemed just as care-free regarding my order.

I spoke to the engineer and he said he had been "landed in it" by office staff who promised loads of customers (receiveing the same updates to their head units) the return of their units BEFORE the engineer even got back from hols!

Anyway, I got a text last night with a DPD tracking number, I am guessing it's the head unit!

I wish I had the Alpina now, but I'll be getting it next year, a D5. I am lucky enough to be a Rope Access Tech, so also lucky enough to have the chance to buy an Alpina.

I think there will be one more MK4 Mondeo before the D5 though....