Well today on ma day off i decided to go manchester to do a bit of shopping, was going along the M62 in the 3rd lane just before junction 12 when a log about 15-20ft long came of the back of a flatbed wagon span through the air and straight through my window screen!

Was nothing i could do, cars behind me cars to the side and infront etc, so just positioned ma car as best i could as it span through the air towards me. Got as close to the central res. as i could and slowed down as best i could without the guy behind hitting me and the log went straight through the passenger side of the window into the seat, damage the a pillar, roof and passenger door. My mate was meant 2 b cummin with me but didnt, and good job coz he'd of been killed, and so could I if i had of stayed in the same position instead of moving. Was going to pull over but when i saw the truck keep goin i joined the motorway again and chased after him and managed to get his reg. and the police came out to me etc.

Im fine and trying not to think of the what if's etc and just happy i position maself as best i could to avoid being killed myself.

Anyways got straight onto elephant.co.uk who have been sound so far, apart from when i mentioned i want to take up the option of using my hire car cover, to this they have said im not entitled to one, as its not included, ive read over the t&c's and it says i am even though im TPFT and on ma premium total breakdown it says "car hire cover £26.62"

So ive paid for it, its clearly stated and yet i cant have one, plus they want me to take it to 2 garages for estimates, well i cant drive the fucker!!

Is it me or are they totaly in the wrong!!