Originally Posted by fordsportjay

im susprised a used car has a 3 year warranty?
is the warranty with them or with a warranty company?
was the car sold with a full mot? if so pads should not be down to metal,but a fail is only 1.5mm-any more than that and it wont fail.
the car has to be fit for its purpose-if it is not they should have the chance to put it right.
a call to trading standards will give your friend all the information they need on how to go about it. if trading standards have had other complaints about the place they may well get involved.
hope this helps
you need to find out if it has been registered as damaged/repaired...that would be a huge help if it is on returning the car to them if they have not declared it.