Pauls ego.
That is the most one sided post i have ever seen. If you had any issue you should of called me direct or emailed me etc etc.. Anything but keep quite untill it suits you to come on to a public forum slating a product.
Firstly the plate you had was the master cut, of a run of 100. For what ever reason it was lined up wrong on the jig (Not by me). You can see this due to the writing and info on the plate. Only reason you was sent this was because you was rushing me to send one out to you after i said there was nothing i could do but wait. So i didnt even get a chance to dummy it up on to a head (Here is the only mistake i made.)
Next is that if you had called me the day you found out that it didnt line up, i would of sent one out to you the next day that would line up 100%. Just like the other 99 of them i had.
The reason you waited X amount of time is that these items are not made in house and takes 3 seperate enginners to get to the finished product.
How i could be fairer than that i dont know.
As for taking it to the next step of slating me, silly talk about professional line drawing etc, my customer service etc etc is a bit below the belt. I didnt draw the lines or set the plate up in a jig.
If you had any issues i would of given a refund or sorted it out anyway i could.
I think you will find it very hard to find someone else as fair as me.
How can my customer service skills be shit if you didnt even contact me after the delivery to tell me direct about any of this.