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Old Feb 11, 2011 | 01:27 PM
  #9  
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tabetha
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Joined: Jul 2006
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From: uk
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I wouldn't touch snap on again after my last experience with their torque wrenches.
I had a 3/8 drive that broke, just give all of a sudden with no resistance, no problem I thought, took it along to snap on john lawes, who promptly sent it off, 4 weeks later it came back with a bill for £52, warranty does NOT apply to torque wrenches, repair was about twice the price of other good makes, but I paid it, first use at 25lbft exact same thing happened, sent away again, I asked john to try it first he did same thing again at 25lbft, I hadn't even touched it since the 2nd repair, snap on expected me to pay again, no warranty given on torque wrench repairs either btw, this was about 20 years ago.
So I binned it, bought TENG and haven't looked back since, had a torque wrench go duff, so went to teng dealer he had none in stock, teng sent via a courier a torque wrench the same day FOC direct straight replacement.
I now buy on warranty no name but mainly have TENG tools.
tabetha
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