Simon, lots of companies I have worked for have had some form of "suggestion box" on their website or similar for customers to submit suggestions which can then be considered.

Thats all this thread is, and suggestions im sure have been considered and in most cases ignored, that is the norm as when you do these sort of exercises though, its a case of seperating the wheat from the chaff and deciding what is worth actioning or not. Often the people in charge (stu in this case) will know more about the overall picture than the people making suggestions so will be in a position to legitatemly dismiss many of the suggestions as unworkable or be aware that there will be a downside the user hasnt seen which cancel out any benefits.

I dont think that you keep stamping your feet will effect that process much TBH mate!