delt with them years and years ago, they didn't pay out for an accident when someone reversed into me claiming that i hadn't told them that i was the main driver when the policy was in my name

took 6 months to get the claim sorted and then the garage they used sprayed the car wrong, the rear quarter was a different shade of white to the bumper, the boot lid was different as was the roof and they fucked the spoiler

lost count of the number of times i took it back to them and eventually i changed companies and then they were writing me letters along the lines of "you do realise that it's illeagl to drive with no insurance and we would be doing our duty to inform the police" etc when i refused to renew with them

total shower of shit