Very simple.

General public = bastards

Robbing, lying, cheating, ungrateful, horrid, lying, cheating, chavy, scum, cooonts.

After 10 years of dealing with the general public I can happily say never again.


I now use all my experience of being on the other side of the counter to get exactly what I want all the time - without reverting to any of the above - its called..... patience!