I bought my Ford Puma last May and haven't had any problems with it up until now!

The passenger footwell has a pool of water in it anytime there is heavy rain...which is very common in UK!

Also, I was checking my oil and noticed the coolant was empty. I have never checked this before or ever filled it up so I took it to a garage and told them it was empty and could they fill it up. They said there must be a reason why it is empty and had a look at it. They said I needed to get a new 'plastic housing on the left hand side of the engine'....I am not a car expert, can anyone shed any light on this?

Also, the car key remote does not open the door but i'm guessing this just needs a new battery? Although the red LED light sometimes comes on if I push hard enough!

Any help would be greatly appreciated!