we spoke in length this morning but it's like talking to a brick wall. he has no urgency in coming to check the smell of gas just keeps saying oh i'll get around to it, it cant be that bad. that's my biggest ballache with him being a friend of the family or i would so report him without thinking twice.

the rest of it he just keeps bleating on about it not being finished and when it's done i'll be happy with it but every bit he does "finish" is wrong and has to be redone!

towel radiator is todays drama which he fitted yesterday, it's not some cheap piece of shit, cost £250 which i thought was steep but hoped we were buying quality, it's fully of scratches and bubbles under the chrome. now to me it's shimples.........it's faulty, it goes back, they cough up and new one it goes back on the wall....? apparently not, he needs to take it back then it needs to be sent back to manufacturer who will inspect it and make a decision! i've given him a proper fuck off to that one. he got it from his supplier so as far as i'm concerned it's his problem to sort out with them and his duty to do as agreed and get me a towel radiator that isn't sub-standard.

the shower screen was the giggle of the morning for me, he's had 3 goes at fitting it and each time it's on the piss, i actually had to talk him through how it was likely to need adjusting over the phone from work which is 15 miles away and i've never once seen the hinge on this screen or how it adjusts but it's common sense surely there's only so many ways you can have a hinge?! sure enough i was right and now that bit at least is sorted.

as for him having a legal right to come and rip it back out, i'd be more than happy if he did as i could then get a proper job done of it as i've not handed over a penny for the bathroom yet, i actually told him last night to come take it back out and shove it but obviously he wasn't having that.