Shocked to hear that tbh fella

Used them shit loads of times inc this week and service has always been A1 But the actual courier they use in my area is Initial Citilink so i suppose if your local citilink driver is a wank thats what can let the service down.

Guy that i deal with from Uk Mail says if its something he doesnt like or hates going to a certain area due to him covering the countryside areas he just leaves it at depot and doesnt give a fuck, ive never ever had a problem with him but someones getting bumped and a shit service