Originally Posted by
R4N S S
this is an issue you should be taking up with Direct Line not Sky as its Direct Line in the wrong.
How can they issue you with NCB but its only valid if you re-insure with them - that dont sound entirely legal to me.
If you have 2 years NCB then you have 2 years regardless of who you insure with.
I have NEVER had any issues with NCB not being issued andi have switched over to different insurers several times.
IMO you should have asked direct line to send you a copy of the NCB discount as you are entitled to it.
Failing that contact the insurance ombudsman
The problem is he dosn't have 2 years NCB, he has a direct line named driver 2 year discount which can only be applied if he chose to take out a direct line policy in his name. Its one of those things where the OP should have read his policy document, yes i am too guilty of not reading things properly but if something sounds too good to be true it generally is.
I do think he has been stung pretty bad though with the whole deposit thing, i would have thought there should be an admin fee and that would be that, see what he gets back though.