Missus with hsbc and hates them,think it's banks in general ATM!!
I remember years ago when I was a ford worker and well off,I'd remortgaged the house and was buying a car out of some of the capital; the mortgage was taking forever to come through on the agreed day.they offered me an interest free loan for that day so I could go and buy the car,they even gave me the bankers draught for free!!!
Still,times change eh?