I let the grumpy shit repairman do it, he said what do you expect me to do ?, wtf I said your job would be a good start, I paid £90 for a extended warranty as it was bosch washer dryer, bosch service sucks big big time, would never buy bosch again with service like this.
Fortunately was covered for accidental, as bill to repair existing one was much more than the cost of new(which we got as replacement), but repair estimate had things like spider, drum, motor, board, can't see how myself he said the drum and spider were badly mishapen.
tabetha