Hi,

I'll keep this brief as I also need to reply on the other forums you have posted this same feedback about us on as well.

When we insured you, you told us you had 2 years NCB.

When we asked or proof of this, you send us evidence of named driver experience which is completely different to NCB. As such, the underwriter we placed you with withdrew their offer to insure you.

The people to be pointing the blame at are the insurer who told you that this named driver experience counted as NCB, they really should be ashamed of themselves.

As a goodwill gesture and as we are confident there was no malice in your intentions we are looking at a better level of cancellation for you.

Kind regards

Ollie
Sky Insurance