Originally Posted by
markc
go to safe mode with networking ( so you can still use the net)
download, install, and run a full system scan with malwarebytes
www.malwarebytes.org (get the free version)
once done reboot and go back in to windows, dowload install and run ccleaner to clear out all your temp files (where they usually like to hide)
+1 and if you cannt get the installer to run try renaming it