funny you should mention seat ... my mother in law has brought a new seat shes had it about a month now and has onl just needed to fuel it up (shes not doing many miles ) but still good ecomany , so she pulls up at the pumps rembering she ordered a ibisa 1.6 diesal sport (would not of been my choice of engine) so fills it up with DIESAL only to get a couple of miles down the road for te car to start spluttering and coughing and then stops . seat have only gone and supplyed her with a petrol engine and not the diesal engine she ordered , so the car now sits at the dealership with nothing able to be done until the dealership manger gets back off holiday . now thats customer care !!! to which she told the salesman i wish id of kept walking past your dealership and had a look at the fords .