Precisely my point! I've always tried to be fair whenever i've dealt with people and losing a week between when delivery was agreed and when it occurred was an enormous inconvenience!

I accept that sometimes couriers do cock things up, but when I rang the courier company and quoted the reference number, they only had a record of it from Thursday 27th and said it was on a next day delivery. All of which suggests it wasn't even sent when the seller claimed it had been!

Just feels like i've been made a bit of a mug of...