Originally Posted by
righthooker
Cheers for the advice mate , i did not get a compensation form. My insurance refused to pay out due to the keys being in it , even though i was no more than 16ft away in the road talking to a delivery driver .
Will sortit when i come backoff holliday next week
If you want your insurance company to pay out you
must try the Insurance Ombudsman, have you done this?
The fact that you were 16 ft away for a short period of time may very well go in your favour, but you must involve the Ombudsman, contact details for them will be provided in your policy documents.
