I did 90% of the install myself. By the time the engineer came, I had all the cabling in (genuine Sky cable), clipped up, run through the loft and down the wall in my trunking and with all but 2 of the connectors on. All he had to do was plug in, turn on, run the updates and fuck off.

It was 9.00 on Sunday morning and he fucking STUNK of booze. Guess he'd had a skinful the night before and was still pissed.