Yes it is the box i was talkin about! The letter i received today states that it is a grade... i didn't know what this meant when he said it on the phone tbh, didn't think much on it til it states on the letter that its A grade..

i've been with sky for about 4 years, and the box i have now is Pace, and has been the same box for those 4 years, never had a problem with it! lets just hope the one they install wont cause me any problems eh!

x