Just for the record, Gus, you now have the refund as promised. Sorry Again pal.

Simon,
I give up on you giving anyone any customer service after this episode and cannot believe you have fobbed Gus off for yet another day, but at least hes no longer out of pocket. I hope you sort things out in future, as i still see a rosy one for the products.

I will leave the moderation of this topic to yourself and Gus.