I work at Subway, and all stores are franchise I've just got off the phone from the DA (development agent and her boss) and he's basically said that as she's the owner she can basically run it how she wishes, and it's his job more on the brand side of things, making sure all menu items are available, blah de blah, the ins and outs of wages etc is up to her, so he was about as uselful as tits on a fish

No contracts have ever been signed also, I didn't sign any with the previous owner, or this one