Generally what are the terms if u crash ur car regarding insurance companies providing courtesy cars??? as they provided me with one for the first week, and then the garage was supposed to provide one whilst the car was being fixed... but the car is now a write off... but surely the whole purpose of an insurance company is to help u if u crash... so surely they should provide a car up until the money comes through from the insurance?? or am i wishfully thinking???

thanks

katie x