tell me about it

it's part of my job to dish out the bollockings because i'm at the other end of the computer

we had one guy who wouldn't turn the engine off when he got to the front door and so, if the van had gone walkies, he would have had a hard time explaining why he didn't secure the vehicle when he left it

it's an expensive bit of kit mind, but ours also tells us when the fridges go out of temprature range and we were, when they first got fitted, forever having to click the alerts, because the alert overrides everything else on the desktop so until you deal with it, you can't use the computer for squat

but it also stopped peole saying they've been to a drop when they hadn't, i remember one guy saying he'd been waiting outside a drop, and was looking for the address, when i had the customer on the other end of the phone asking wher he was as she couldn't see him, and he was 20 miles away on the way home