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Old Dec 17, 2004 | 03:28 PM
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JamesH
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Default Is this bull manure from my ISP!?

I'm with www.giointernet.com -- very good service, but i've had an email like this before where tehy were moving their hardware systems or something and i'd have to pay a re-connection fee. in the end i rang them up and gave them an ear full and my line wasn't interupted!

Just had this email from 'support@customnet.co.uk' with the subject: Migration of ADSL to CsutomNET


Email states:

Dear GIO Customers,



Further to our email yesterday advising you that GIO are moving all their DataStream ADSL customers to CustomNET, please be advised that GIO will no longer be providing a service to you from Wednesday the 22nd December.



All GIO customers on DataStream ADSL must transfer to CustomNET before this time if they wish to have NO INTERRUPTION to their service.



Once the deadline has passed reconnection is possible but will mean re-ordering of the service and a delay of up to 10 - 20 days before reconnection.



This will then probably incur additional costs.



If you wish to stay with GIO as your current ISP or move to a different ISP, then you need to contact them and re-order your connection after this date.



For more information please contact us 0845 4565286 or email dslmigrations@customnet.co.uk



Regards



CustomNET

*CustomNET are not affiliated with GIO or Hauka in any way



Do you think this is bull shit?


Cheers
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