If my BMW would qualify for a mirror for my NCB then why wasn't that mentioned when i phoned up to query the quote????..i might have been in a position to cancel my existing policy and start a fresh one with yourselves as i have only had my BMW policy for a few months..so that you would have had my business for both cars..BMW and Cossie..but all i got was...'sorry we wont be able to quote you for that car'..if i could have talked to somebody in the office first before filling in the online application form to ask a few questions then i would have saved all the hassle..seems a bit stupid that you dont do new quotations over the phone so the customer can explain what he/she requires as most of the time you cannot do that when it is done online as the form only has definative guideline questions.
This is by no means a hate campaign towards yourselves..it was just a post to say that you couldn't do anything for me...but i have recieved a PM from somebody else who WILL be able to sort me out with what i want.

Best regards
Steve.