We got a good deal with them. We were on the 3 for 30 quid scheme, they upgraded us to 20MB for 3 quid a month, V+ for a fiver a month and caller ID on the phone for 2 quid a month. An extra tenner a month wasn't a bad deal, plus we use Skype for the phone so we never get phone bills either. If you haggle, you win sometimes