yeh it was a bad fitting on the alarm but when clifford came down to look at the alarm, they said there was nothing they could do with it, which was nice for me as they make the alarm and should of been able to fix the problem for me but they did nothing, if they would of fixed it i would of been happy with it but they just walked away and left me to it, great after sales service

so i got a toad for mine and have never had a problem and the after sales service is the best i have come across IMO