I think he has a point to be honest, but its an awkward one to police, i totally agree if the person being served is a UK resident and hasnt bothered to learn the language but if theyre a tourist its different.

How many of you would be pissed off if you got refused service somewhere on holiday because you couldnt speak the local lingo?

And the lass on the video that says "We're all human... we all need to get our money from the post office", lazy arse dole waller, get it from the bank after your work pay it in!!