Originally Posted by Markb_s1

When I say 3rd line I include in that the more infrastructure related things the team (of 4) I manage would look after.
In addition to the fact that "the buck stops here" as far as any desktop related issue is concerned, we're responsible for application packaging, deployment, removal, (approx 1500 applications over 2000 production nodes in london plus 2 BCP sites with another 400 nodes or so), license compliance, the look and feel of the desktop environment (fairly restricted in our case here), patching, reporting, hardware and software upgrades, desktop security including forensics, anti virus, IPS, and management/maintenance of all the various applications that we use to look after our desktop infrastructure. No doubt there's plenty more to add but that covers my day so far today!