Thanks for the response chaps,

Doesn't belong, thanks, i've just read through that page and done everything. My sim cards last 4 digits contain 3g too

Jonzy, cheers fella went to that menu and those settings were already populated with what you have written above.

Still no joy though...
I think the carphone warehouse might need to send me an sms message with all the settings as an attachment or something similar. I had to get them to do that with my last phone so that i could go online. Sadly that part of the website is down and o2's won't let me use theirs as i took the contract out through carphone warehouse.

Carphone warehouse are totally bollocks at customer support but o2 are great even though i'm not a customer directly. I wish i took the phone out through o2 directly now!!!