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Old Dec 4, 2008 | 11:14 AM
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Joined: Aug 2006
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Default HPI Check - They Got It Wrong

I purchased a vehicle last June, prior to this had a HPI report done by XXXXXXX.com, this was done by the seller of the vehicle on my behalf. Now the report showed everything with the vehicle was fine, so I went ahead with the purchase. Last Saturday I was hoping to exchange the car for a smaller one at a local garage, but was informed that the HPI report showed the car was Cat D insurance claim, involved in an accident and not enonomical to repair. So I find the car having little or no value, I can not trade it in etc. I contacted the company who supplied the HPI report and asked why it did not show that the car was an insurance write off, they claim the original insurance company made an error on the VIN number so thats why it did not show up. This is incorrect as they checked the reg today and it shows up as an insurance claim, very odd. The company states it is not liable for my losses as the error was not on there part, yet they offer a service that makes sure you do not buy a car that is an insurance write off. Here I am haveing paid for a car that I believed was 100% sound to find out 6 months later, its next to worthless. I am not happy and am getting no where with the company or there head office. So bewarned about HPI checks and what do I do now ?. Lastly, if I want to do a claim against the HPI company I have to send a cheque off for £180.00p before they will look at it, so I paid £2500.00p in June, the PX amount is £300, nice amount to lose.
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