dropped it off on the saturday morning and then, for the best part of the next week, they were waiting for the rack to turn up
no problems i leaving it there either as i was worried about it cluttering up teh place, but no, no problems
if i had taken it to a garage in the first place to diagnose the fault i probably would have saved myself the £400 odd i've spent trying to rectifiy the problem

so ther is a lesson to be learnt there, sometiems it IS cheaper for the professionsal to have a look