I dont get it mate...

Thats like walking into Currys and asking for a colour tv - them offering you a black and white and because you're there you buy it anyways despite it not being what you want.

I use greenlight, have for years - they give me what I want at a price I am happy to pay... if I ring up one year and they say they cant do what I want- I'll go elsewhere.. surely thats how it works???