Been with orange for a few years now, never had a problem, the odd phone problem, but orange have always been very helpful.

Signal was always good, everywhere really.

Now, since July 25th this year, ive had NO signal at my house. Where as before it was always full. Now i cant take a call at home as the signal isnt strong enough, i can text etc but only in certain areas of the house.

Phoned orange, and they said "it isnt their responsibility to provide a signal within a building, and that if i go outside it will work fine" WTF??

Then when i phoned again a few weeks later, they said they were changing the masts and it would be done by 18th august, so i waited, still no fix. Phoned once since then and got the same shit.

My neighbours etc have the same problems.

Im gonna phone orange tomorrow and crack up about this, basically say its no use to me, can i end the contract, or have some discount as i cant use the phone at home.

Whats my chances/whats the best way to go about complaining?