i've not had any work done by them as such, but took my cossie to them with that irrating nose that i had (posted on here etc, and spent over 500quid trying to sort it ) and the guy diagnosed it and told me how to fix properly and all fro free, and seemed like a nice chap and gave me some pointers on things to do etc, all in all i was well impressed to be fair, couldnt really ask for any more