shouldn't matter where they are roosie, a company is either professional or they're not. fair enough they may not have experience with the t5, but your first post suggests that 'your local man' does, and it seems he cannot get them off without breaking them. that to me is not very professional. it can be done as me and tony are saying, so if i were you i would either get him to make a special tool and take care when removing it and do the job professionally, or i would take it somewhere that can (or at least if they can't then they should pay for the new gear needed because of their inability)