GREEN FLAG!!!! they are brilliant! they ask over the phone if its 4x4, rear wheel drive, towing or modified in any way that wouldget in the way from moving it... then they ask the problem and where i want it towing.
have called them out 3 times this year, twice when my head gasket blew (once whn it went and once on the way to the garage to get it fixed

) than once in my new car when i hada blow out, but the wheel was welded onto the rim - no grease between... lol.
each time they have taken what i said and breifly checked the car then agreed with me, then just towed me home. not many questions, just the right ones! 5* service!