seams i am getting no where fast!

had another busy day at work monday but had no call from honda again! (was told thursday they would be intouch friday!)

spoke to them this morning and lisa the person i dealt with is not in so they cannot go any further again until they have spoken to her.

The person however did tell me what was on her screen:

The damage has been caused by an overheating jetwash to the bumper!

i am absolutely gutted a dealer would do this even after me visting them explaining i dont even own one let alone doing it, no one washes my car but myself. I have 2 independant garages stating this is 100% not caused by something external! yet their report says i have jet washed my bumper so its not a warranty claim!

The bumper is warped you can clearly see its not flat and as a result of the hot weather the paint has lifted. Those were the words of the sprayers (who will get the job if its nota claim) so its in their interest to try and not get a warranty claim in!

Poor Poor show i hate having to chase people up when i have been told they will get back to be.

as it happens dealer 1 again havent even been in touch!

Can i reject the car and buy an ST or something!