they a bunch of amateurs who have worked hard to make a name for themselves. They've learnt a lot as when I went there to get my wheels done they wanted to acid dip magnesium. It only cost me £120 for four wheels to be refurbed 3 years ago. More than twice the price to have that done now. But guess with company awareness comes increased prices. Personally I won't use them again as I lack confidence in there engineering ability. Fair play to them though as they are grafters!
However to the person who's upset with the work, u should have said to them.