as per title, a lot of insurance questions are being asked at the mo, so ill tell you my little story
the missus had the puma insured with them last year, in august a lorry drove into the side of the car at a roundabout and smashed mirror/dented front wing.
now, since that time, they have done FUCK ALL in trying to sort it out, she had a witness etc and it was clearly not her fault.
anyway, renewal was last friday and not only did they want almost £200 more to insure her, they have also knocked off 2 years no claims - and technically she hasnt claimed as they are too fucking useless to sort it out!
on the phone, they are also useless twats (admitted only sending letter to the witness last week, and even then they thought it was a witness in favour of the of the lorry driver...

)
so avoid the uselss cunts as much as you would rainbird with a hardon!
rant over, carry on.