My Old dear had someone drive into here last week, which as a resulted totalled the car. The other party has accepted full responsibility etc. But the insurance has come back with £1500 below what it would cost to replace the car!!

Tbh it is really pissing me off, making me feel i want to travel to insurance HQ and lamp the fookers out. My mum bought the car from brand new and was 100% mint with mega low mileage etc. So if she wants to replace it like for like she would ONLY go to the main dealer again to buy the car of same age/mileage etc. SO she got a price and said fair enough would move £500 off that which brought into a range of £1500 dispute not full 2k which i would be going for personally. Anyway to compare she got prices from few garages and the medium price came out at the £1500 above what insurance is offering.

The little prat on the phone said he will only pay original amount, so anyone know the route to take it further? Its going to some other people at the insurance, but would like to know proper route and what people may have taken before?


I think its disgusting as pay all this money for insurance and get treated like shit for it. My mum is rightly upset as it was he first new car she has had and due to someone else she is massively out of pocket.