In Windows, do the following:
Start -> Run -> cmd
This will open a DOS box. Type the following:
tracert passionford.com
You'll get some results that look like this:
Code:
14 149 ms 149 ms 149 ms 83.231.148.20
15 144 ms 145 ms 143 ms ge-9-2.the.uk.euroconnex.net [217.112.81.2]
16 145 ms 144 ms 145 ms 217.112.82.21
17 146 ms 140 ms 154 ms passionford.com [92.48.66.100]
Right click the window, then choose Select All (it will turn white), then press Enter. This will copy the text to your clipboard.
Once you have this, post your results in this thread and we'll see what's going on.
If you are on MacOS or Linux, you can use the
traceroute command - it will do the same thing.