I opened this thread thinking it would be beneficial to my life for some reason, as im always interested to hear companies customer services.
However i was wrong as after reading your 4668 character essay, ive come to the conclusion, that i alreay knew the two points
Orange customer service are the worst ever (dont get me started with them

)
Council are pure utter wank
If only you could do a mandible claw down the phone eh dojj?
James