Originally Posted by Gra
even if its been posted first class he shouldhave been given a receipt which is proof of postage, if he has this then he can claim from the post office for the goods, and refund you when they refund him

He would of needed to pay insurance on that as i think 1st class only covers up to a certain about.
Also the seller should issue the refund, and
then claim the money back from the post office. The buyer should not have to wait for their money back.