Hi Andre,
Sorry to hear that youve been having trouble with your instalments, missing a payment never goes doen well with Insurers or finance providers (ours or others within the market).
Providing it's ok with you (ie you authorise me) I can talk to your finance provider on your behalf to assess the situation - then I can look at the options & PM you.
I can't stress enough, if you're with Greenlight - i've been a member her for about 5 years now and i'm here to help (well at least to try and help) wherever I can.
Some situations are beyond saving, but I'll always do my best and will always respond.
If you can PM me your name/postcode/registration, policy number or client number i'll get straight on the case.
Kind regards
Tony
Originally Posted by andre_k
I have had a policy with greenlight since feb this year. 75 a month for a s2 cabby, then i forgot an installment in september, that still is outstanding. now i have just recieved a letter stating that they want £450 or it will be cancelled. Now the car has been off the road for the last month and is staying off road, however if i cancel it they will want the whole lot still. so basically i have to pay £450 by the 7th of December either way, and i cant do it!
i rang them but the bloke was a mardy nob and said they cant help, even when i offered to pay £150 every month till the policy finishes.
i know i should have paid the missing installment sooner. but where do i stand? could i let them go ahead and cancel it so i can have longer to pay?