mate ive had some PROPER worrying things,,,,,, guy doing BRAKES asking me if the cars got ABS or how can he tell

people asking for LOCATIONS of parts,,,, fitting clutches to galaxys and not knowing what a dual mass flywheel fucking is

and mechanics who wont check because either the car is outside or its in the fucking air,,,,,, instead they want me to send out all the options and he will send back what he dont use

tbh im lucky as im not on commision like others and im not sales targeted ect due to my other things i do in my job

theres one guy at my work who if he asks 3 questionsn and hes not got a decent reply by 50 seconds he cuts the call off and takes another call leaving someone else to deal with the african dream

mind i DO have to take 150 calls per day and have a reason WHY i couldnt resolve the issue,,,,, and saying "the blokes a cock" only works for every other email to the customer services manager